Returns & Exchanges

At Starkey Outdoor, we stand by the quality of our gear and offer a 30-day hassle-free return policy on all unworn apparel and equipment. If your purchase doesn't meet your expedition needs, we are committed to making it right through a simple refund or exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all hangtags are attached and the products are in brand-new condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.